Online family mediation
Video sessions moved from unusual to ordinary in a very short space of time, and for many families they work at least as well as sitting in a room together.
How a remote session runs
In practice it looks much like an in-person session. You join a video call, the mediator sets out the ground rules, and you work through the agenda. The main difference is the breakout room: the mediator can move each of you into a private space to talk separately, then bring you back together. That is the online equivalent of shuttle mediation, and it is often smoother than walking between rooms.
Documents are shared on screen, and drafts circulate by email between sessions. Signing is usually handled electronically, subject to whatever your state and your court accept.
Where it genuinely helps
- When you live in different states, or one of you has moved away.
- When childcare or work makes a two-hour round trip impossible.
- When being in the same physical room raises the temperature more than it needs to.
- When you want a wider choice of mediator than your immediate area offers.
Where it is harder
Some conversations are easier face to face. Video flattens the small signals a mediator reads to tell when someone is uncomfortable, has stopped listening, or is agreeing to something they do not really accept. A skilled mediator will compensate, but it is worth knowing.
Privacy is the other practical issue. You need somewhere you will not be overheard and will not be interrupted, and that is not always available at home during a separation. If you cannot get genuine privacy, say so; it affects what you will feel able to say.
Worth checking before you start
- Whether the mediator is permitted to work with you where you both live. Some practitioners hold licences tied to particular states.
- What platform is used, and whether sessions are recorded. Most are not, and you should be told either way.
- How documents will be exchanged securely.
- Whether your court accepts electronically signed agreements, and what it requires for notarisation.
Where a mediator may practise, and what qualifications they need, is regulated differently in each state. If you and your former partner are in different states, ask early whether the mediator can work with you both and which state’s rules will apply to your agreement.
Getting set up
A little preparation makes remote sessions considerably more productive.
